Lake Geneva Vacations from $361

Staff was courteous, room was clean. Paying the $40 amenity fee per room upon arrival was unexpected. The water pressure in the shower was a trickle, barely any water pressure at all (hard to get shampoo out). Toilet ran all night long. The hotel ran out of self parking spots so we had to park across the street in a dirt lot which wasn’t ideal. The restaurant was great!

All in all, wasn't a bad stay. A couple stars were knocked off though by the fact that the television in the room was glitching, or just refusing to work at all. A technician was sent up 4 times over 2 days, and it never fixed the problem. Also, the HVAC was either arctic or sweltering, and wouldn't allow you to just run the fan for air circulation. 71 was about 80, and 69 was 60. Ended up getting moved to another tower (Went from Opal to Canyon), the room in the canyon tower was better HVAC wise, but the TV was still glitching. I usually wouldn't care about the TV, but I am a nerd for the olympics. Positives. Pretty good food options, if i was a richer man, I would've hit up NOBU for sure. But $35 for one piece of Toro is a bit ridiculous. Great entertainment in the lobby bar, the open mic night was extremely entertaining, as well as the badass completely hilarious horn player / comedian. Room was clean, air well filtered in the casino from the cig smoke. Negatives Besides the TV/HVAC. RESORT FEES. Vegas is down about 10% on visitors. Theres a reason why. The fees and insane prices on a bottle of water are ridiculous. Honestly you have people come to the desert, and charge that for water, it's more expensive to stay properly hydrated if you get water at the shops on property than it is for your entire room fee (Not including the resort fee). This isn't just a "Virgin" thing, It's citywide pretty much. I used to go to Vegas multiple times a year. No longer.

This was our second time staying here and it’s wonderful. Everyone was super nice. We will definitely be back.

Staff are great but the bed and pillows were uncomfortable. Especially the pillows they are horrible. I had to use a towel as my pillow. Other hotels have feather pillows that are far more comfortable. It would be nice to have a choice. For this reason we won’t return. It’s too bad because everything else was nice.